Alaska Airlines’ Cyber Monday sale causes major IT outage and flight disruption
Aerotime
DECEMBER 3, 2024
Alaska Airlines has been forced to issue an apology to thousands of its customers after the launch of a ‘Cyber Monday’ online seat sale caused IT issues that impacted departing flights. The Seattle-based carrier acknowledged that demand for its sale had overwhelmed its IT systems which had subsequently knocked on to cause “significant operational disruption”, issuing public apologies through its website and social media platforms.
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