US DOT reports record air travel complaints in 2023
Aerotime
JULY 7, 2024
The US Department of Transportation (DOT) released data on consumer submissions regarding air travel for the entire calendar year 2023. The volume of submissions, including complaints, inquiries, and opinions, reached record levels, surpassed only by 2020. In 2023, the DOT received 96,853 consumer submissions, up from 86,240 in 2022. 67,661 were related to US carriers, 24,991 to foreign air carriers, and 3,162 to travel companies.
Let's personalize your content